OUR PEOPLE
Dee Lawrence
Director
Dee’s dedication to improving outcomes for people living with a disability stems from personal experience. Dee’s daughter lives with Autism and Dee has experienced firsthand the impact of gaps in services, attitudes and community. And she is on a mission to change that.
Dee completed her Bachelor Degree, Majoring in Indonesian Language and Business, in 2012, followed by a Cert IV in Case Management and Government in 2015, and has since gained considerable experience in case management, coordination, and general management across government, not for profit, and private entities with considerable exposure to NDIS. Dee’s experience overseas in Indonesia has given her a global perspective on social issues, further complemented by her work with Culturally and Linguistically Diverse clients here in Australia. She relishes the opportunity to act local and Dee engineers innovative, collaborative and practical solutions to challenges faced by individuals with a disability in Townsville and North Queensland. Dee’s work and the work of her team positively impact the lives of individuals and their mums, dads, sisters, brothers, daughters and sons. As well as the wider care community.
Over the last 5 years Dee has built the TEIA team to include over 30 passionate, caring, unique, empowered, and well-trained individuals. Dee remains an accessible and hands-on member of the TEIA team and is involved in all aspects of our service delivery. Dee’s specialty is case management and coordination. She can gain an accurate understanding of a client’s circumstances quickly and offer practical and achievable solutions. Especially when a client experiences challenges in navigating systems and processes or accessing funding.
Dee’s vision for TEIA is to grow under her leadership and guidance and positively impact more people. She understands the more people she can reach, the more barriers to participation she can dismantle. Every day Dee strives for positive change so that everyone in our communities can live a good life.
Tahlia Williams
Operations Manager - On Maternity Leave until June 2025
With a strong background in administration and management, Tahlia oversees the day-to-day operations of our business. Her expertise spans accounting, human resources, compliance, team training, and managing Short-Term Accommodations (STAs). Tahlia ensures that our services run smoothly and efficiently, helping us deliver high-quality support to our clients.
Tahlia can be contacted directly via email tahlia@teia.com.au
Mark Smith
Client Services Team Leader
With over 7 years of experience in Support Coordination within the NDIS, Mark Smith brings a wealth of knowledge and a hands-on approach to his role as Client Services Team Leader. His commitment to personalized support ensures that our clients receive tailored services to meet their individual needs, making a positive impact in their lives every day.
Mark can be contacted directly via email CSTL@teia.com.au
Michael Tink
Operations Manager
Michael Tink plays a vital role in supporting the daily operations of our business. From assisting with support coordination to HR functions and ensuring compliance, Michael's expertise helps keep everything running smoothly. His dedication to operational efficiency and support makes him a key part of our team.
Michael can be contacted directly via email ops@teia.com.au
Nicola Mossman
Operations Support
Nicola Mossman brings her background in customer relations to her role in Operations Support, where she assists with rostering and support coordination. Her focus on client satisfaction and smooth operational management ensures that both staff and clients are well taken care of.
She has experience in client engagement, including advocacy with trauma survivors, engaging with government systems such as social housing, social security payments and supporting participants with applying for eligible compensation schemes.
Nicola can be contacted directly via email cso@teia.com.au